Network Issues

How to buy in mainland China?

IPFoxy does not support the purchase and use of users in mainland China, nor does it provide the function of bypassing the wall, please Purchase and use in an overseas network environment.

I don't Overseas network environment, can you help me build an overseas environment?

IPFoxy does not assist any customers in setting up overseas environments. And based on national laws and regulations, all domestic IP direct connections have been blocked.

Display connection failure/test failure

IPFoxy proxy needs to be used in an overseas environment. If you connect to the network in mainland China, there will be a "connection failure" situation, and you need to be overseas environment; If you have already displayed "connection failed" in an overseas environment, it may be because you are using a proxy tool and still use a line in mainland China. You can first check the local network environment and contact the official customer service for processing.

What should I do if the network speed is slow when using IP?

The uplink and downlink speed of the agent is 2Mbps~5Mbps（1Mbps = 128kb/s）. If the network speed is slow, you can reduce the opening of the window, or check the speed of the overseas network.

How to check local network?

You can open cmd and enter curl ip-api.com to view the current IP address. If the country is displayed as "cn", it means that your current network status is mainland China. IPFoxy only supports country It is displayed for users in non-"cn" regions.

For detailed instructions, you can click on the following link:  https://help.ipfoxy.com/docs/CVqqlo