Cross-border newbies must read: 2025 latest zalo registration tutorial

Want to enter the Vietnamese market, but find it difficult to register on Zalo? Can't receive verification code, mobile phone number cannot be used, account is frequently blocked... Are these problems giving you a headache? As the most commonly used social platform for Vietnamese users, Zalo is a key tool for cross-border e-commerce sellers to expand the market. But if the registration process is stuck, how can we talk about subsequent promotion and marketing? Don't worry, this article will disassemble the latest Zalo registration tutorial in 2025 for you in detail, and share practical tips for account operation to help you successfully enter the Vietnamese market and seize more business opportunities!

I. Preparations before registering a Zalo account

1. Valid mobile phone number:

It is recommended to use a local Vietnamese number. Some virtual numbers may not be able to receive verification codes.

2. Zalo APP:

You can download the mobile version from the App Store, or download the Zalo computer version from the official website on Google Search.

3. Stable network environment:

During the registration process, it is crucial to use a clean IP network environment. Frequent IP changes or using IP addresses marked as abnormal may result in registration failure or account ban. You can use IPFoxy, which not only provides you with a stable network connection, but also ensures the purity of the IP address. It is recommended to use a static residential IP to ensure a clean, authentic and stable network environment.

II. Registration Tutorial

1. Download and install Zalo APP

Search for "Zalo" in the App Store (iOS) or Google Play (Android), download and install the latest version of the app.

2. Choose a registration method

After opening Zalo, if you cannot understand Vietnamese, you can choose English. Then click "register" and enter your mobile phone number. It is recommended to use a local Vietnamese mobile phone number to avoid problems receiving verification codes. If you really don't have a Vietnamese mobile phone number, you can try to register with a Chinese mobile phone number first, but be sure to choose a number starting with +86.

3. Receive verification code and verify mobile number

Zalo will send a 6-digit verification code to the mobile phone number you filled in. Enter it to complete the mobile phone number binding. If you do not receive the verification code, you can try:

• Check SMS interception, some operators may block international verification codes.

• Change the network environment and use a stable local IP.

• Use a real local Vietnamese mobile number to avoid the situation where the virtual number cannot receive text messages.

4. Set a password and complete your personal information

After the verification code is successfully verified, you need to set a login password and fill in basic information such as nickname, gender, and avatar.

5. Bind email and social account

To enhance account security, we recommend that you bind your email address in the settings and link your Facebook or Google account so that you can retrieve your account in the future.

6. Enable security settings to prevent your account from being blocked

After registration is complete, it is recommended to immediately enable it in "Settings-Security":

• Two-factor authentication (improve account security).

• Device management (avoid unauthorized device login).

• Login reminder (receive notification when the account is logged in from a different location).

III. Common Problems and Solutions

1. What should I do if I cannot receive the verification code?

Check if the network connection is stable. It is recommended to use a real Vietnamese residential network. If the problem persists, it is recommended to change to a Vietnamese mobile phone number.

2. How to unblock a blocked Zalo account?

After your account is banned, you can try to contact customer service to appeal and provide relevant information to prove that your account is compliant.

3. Can I register Zalo with an overseas mobile phone number?

Numbers from some regions are available, but it is recommended to use a local Vietnamese mobile number as the success rate will be higher.

4. What is the difference between Zalo OA and personal account?

Zalo OA is suitable for merchants and has more marketing functions, such as advertising, automatic replies, etc.

I hope this tutorial can help you successfully register a Zalo account and bring more opportunities to your cross-border business! Thanks for watching!