As a payment platform with users in more than 200 countries and regions around the world, PayPal has become an essential tool for payment and collection for a large number of e-commerce sellers.
However, many users have encountered the problem of PayPal account usage being restricted or even blocked, which will have a significant negative impact on the smooth progress of the transaction process. Why do accounts have problems and how to solve them? You can refer to the following possible reasons and solutions!
Ⅰ. Reasons for restricted use of PayPal
1. Unusual activities
If an account conducts activities that are significantly different from historical transactions, the platform will consider the account to be risky and restrict or block the account:
Transaction volume increased too fast.
There are too many claims and chargebacks filed by buyers, and the account has a poor reputation.
· Start selling high-priced items that were not previously available.
2. Frequent operation
Conduct frequent, high-value transactions.
Logging in and out of your account repeatedly within a short period of time.
·Continuously enter incorrect passwords.
3. Zombie Accounts
Corresponding to frequent operations, if you do not use your PayPal account for a long time, the platform may also determine that it is an invalid account and restrict its use. If you want to re-activate it, you need to verify it. If you fail the verification, you will not be able to use the account normally.
4. Account association
Some users need to use multiple accounts at the same time. For example, e-commerce sellers targeting markets in multiple countries and regions need to adapt to policies in different regions. Multiple accounts will bring certain risks. If the IP purity of an account is too low or there are too many users, it may be associated with other illegal and suspended accounts, resulting in account restrictions or even suspension. In addition, if one account has a problem, other accounts will also be affected.
5. Violation of regulations
If you use PayPal and related services to sell illegal products, conduct illegal transactions, or conduct activities that require approval but have not been approved, you will be violating the platform's policies and regulations.
6. IP Changes
If the IP address to which an account belongs changes frequently, for example, if the platform detects that the account has logged in from different countries and regions within a short period of time, the platform may consider the account to be stolen and restrict its use.
7. Report a complaint
If other users report an account to PayPal and accuse it of misconduct, the platform may restrict the account and launch an investigation.
8. Unauthorized Use
Unauthorized access and transfer of funds to accounts.
The card issuer notifies PayPal that someone may have used the account holder's card without authorization and permission.
Ⅱ. Solution
1. Anti-correlation
IP is the focus of platform monitoring, especially for users with multiple accounts. It is best to provide an independent and secure IP for each account to improve security and share risks.
For e-commerce sellers whose sites are distributed in different countries and regions, whether it is a store or a payment account, it may be necessary to bypass geographical restrictions. You can use IPFoxy with a large number of pure IPs. More than 200 regional options can easily meet the needs, high-speed and stable connection, one account and one IP, which can provide more guarantees for business development.
2. Build credibility
Account weight and reputation are conditions that every platform pays attention to. Performing compliant operations, maintaining normal activity, not conducting high or frequent transactions in the early stage of account registration, improving user services to reduce complaints and disputes, and maintaining the stability of the account's IP are all conducive to accumulating account reputation, thereby effectively reducing the risk of abnormal account status and ensuring smooth business transactions.
4. Prevent theft
Improve the security of the account. If there is a hacker attack or the account is stolen, the hacker may hide the real IP and perform other illegal operations. Including the IP change mentioned above, the platform will guess that the reason behind it is that the account was stolen and take restrictive measures first. You can improve the verification information, change the password regularly, and increase the complexity of the password.
Ⅲ. Final Thoughts
Carrying out compliant operations and equipping yourself with reliable network tools can effectively ensure the normal use of PayPal accounts and promote the smooth progress of business transactions.