WhatsApp can be said to be one of the universal tools for cross-border foreign trade, but the WhatsApp verification code problem is more difficult to solve than the problem of being blocked. Some friends even cannot receive the verification code for two or three months, resulting in the inability to use WhatsApp, including but not limited to the following situations:
1. Unable to receive SMS verification code
2. Use the "Call me" option to get the verification code, but you cannot receive the verification code voice call
3. The "Call Me" button turns gray and cannot be clicked
4. You can answer a call but not speak or make any sound, and the call will be automatically disconnected after 30 seconds;
Don’t worry, we will find out the reason why you cannot receive the verification code and provide corresponding solutions to help you log in to WhatsApp as soon as possible!
I. Why can’t I receive the WhatsApp verification code?
Below we'll list common reasons why this problem may occur and provide a range of practical solutions:
1. WhatsApp is not the latest or official version
This software is updated very frequently. The latest version you downloaded last week may not be the latest version this week. Make sure you are using the latest version of WhatsApp software and the official version, that is, the one downloaded from the official website. This is very important and can solve many problems.
2. IP address is restricted
WhatsApp may restrict registration requests within a specific IP address range, especially if a user registered an account with the IP before and was blocked. New registration requests using the same IP may be rejected. This is also known as the IP cleanliness problem. In this case, you can try to change the clean IP address through a proxy.
3. The phone settings block international text messages
Some phones have built-in SMS filtering mechanisms, or users may have installed third-party applications that can intercept verification code SMS messages. Therefore, you need to check the SMS notification permission settings in the phone's settings to make sure your phone does not block WhatsApp SMS notifications.
4. The operator blocked SMS reception
Some providers may have restrictions on international text messages, which may prevent the verification code sent by WhatsApp from successfully reaching your phone. You can contact your carrier to find out if there are any restrictions and try registering with a different mobile number.
5. Log in to WhatsApp on different devices
If you log in multiple times from different devices within a short period of time and request a verification code, WhatsApp may temporarily block the sending of verification codes to prevent abuse. In this case, you will need to wait for a while before requesting a verification code again.
6. Multiple accounts, multiple logins/logouts
Many employees usually need to manage multiple WhatsApp accounts and need to log in/out multiple times during daily operations. This can easily trigger risk control and result in failure to receive verification codes.
To avoid this situation, you can use fingerprint browsers or some multi-opening tools to integrate and manage multiple WhatsApp accounts, but remember to configure independent IP proxy for each account. There is no need to log in and out repeatedly, and multiple members can log in at the same time, which reduces the risk of frequent identity authentication and the probability of being unable to log in.
7. Account blocked
Due to violating WhatsApp's terms of use, your account may be blocked. If your account is blocked, you will not be able to receive verification codes. If your account is blocked, you need to submit a customer service form through the WhatsApp Support Center. Do not send an email directly, but submit a form. Too many people will ignore emails now. Submit the form at a different time. The effect may be different at different times.
II. How to solve the problem of not receiving verification code on WhatsApp?
If you have eliminated the above listed factors and implemented the corresponding solutions, but still have not received the verification code, you can try the following methods:
1. Use IPFoxy Proxies
As mentioned above, IP addresses or IP associations may cause WhatsApp to fail to receive verification codes. At the same time, many people use multi-account integration tools to help employees manage multiple accounts in order to prevent frequent account switching.
Whether it is to ensure the purity of IP addresses, prevent account associations, or avoid IP restrictions, independent IP proxies can be used with devices to complete these links.
The independent IP delivery form provided by IPFoxy ensures the purity of the line, and there are up to 200+ regions to choose from, which can avoid IP restrictions. It is best to choose a static residential ISP proxy and set a separate login IP for the account.
2. Try voice verification
If you just can't receive the verification SMS and haven't tried voice verification yet, you can click "Call me" to try voice verification first. Voice verification is more likely to succeed, but in this way, you must be careful not to block overseas calls in the system.
Secondly, mobile phone operators should not block overseas calls, because "Call me" is an overseas call, and mobile phone operators may block it. Even if the call is connected, there may be no sound or it may be automatically hung up immediately. In this case, we need to try voice verification several times.
Each time you click to send the verification code, wait a little longer. Do not click to resend immediately after not receiving it within one minute. If you click too frequently, the "Call Me" button may turn gray and cannot be clicked again.
3. Change number or device
If your WhatsApp does not have a "Call Me" option, you need to determine whether it is a device problem or a number problem. You can try logging in with a new number. If there is a "Call Me" button, it means the number is the problem. Otherwise, it is a device problem.
If it is a number problem, it means that the mobile number has been downgraded or marked as risky by WhatsApp, so WhatsApp will not call you. At this time, you need to write an email to WhatsApp to appeal and try again in a few days. If the Call Me button appears after trying again, just click it; if it still does not appear, do not click the Resend SMS button. Clicking too many times will affect WhatsApp's weight recovery. Just continue to wait.
If it is a device problem, you should check whether WhatsApp is the latest version. If not, you can upgrade and try "Call Me" again. If it is the latest version, try uninstalling WhatsApp on your phone, clearing the trash and cache, and reinstalling the latest version of WhatsApp. If you are using an Android phone and the Call Me button has not appeared, it may be caused by system incompatibility. It is recommended to try an iPhone, as the probability of problems with the iPhone is much lower.
4. Two-factor authentication
In addition to relying on a verification code from your phone, you can also enable two-factor authentication in WhatsApp's settings. This will require you to set a PIN code that you will need to enter every time you log into WhatsApp.
5. Contact WhatsApp customer service
If none of the above methods solve the problem, you can contact WhatsApp's customer service team for help. They will provide more detailed solutions and guidance. You can also try to check the WhatsApp official website or community forum to see if other users have encountered similar problems and how they solved them.
Summarize
The above is today’s sharing. I hope it can help you successfully receive the WhatsApp verification code and log in to your account!