Why Discord Keeps Spinning, Showing a Gray Screen, or Won't Open? Quick Fixes Inside!

Discord's powerful interest community function, rich user coverage, and diverse message formats have attracted a large number of active users. However, due to many reasons, Discord may not be able to open, stay in a circle, or have a gray screen interface, etc. You can refer to this article to troubleshoot the cause and solve the problem!

Ⅰ. Possible causes and solutions

1. Log out of all devices

Discord client - settings - devices - log out from all known devices. You can enable two-step verification, phone number and backup codes, which can help you log in again if you forget your password. Finally, uninstall and reinstall Discord on your mobile device.

2. Log in and redirect

Open the browser and search for Discord's web page to log in. After a successful login, there will be a button to open the application on the page, and you can jump to the application.

3. Run as Administrator

Right-click on the Discord desktop shortcut - select "Run as administrator" - allow administrator permissions to run.

4. Check the date and time

Check that the date and time of the system and device are correct and can be adjusted to automatic settings.

5. Completely uninstall/update

Close Discord - Settings - General - Storage - Find the Discord app - Uninstall the app, restart the device and reinstall the app. The latest version of Discord may fix the problem you encountered. Then log in again and try again.

6. Update the system

Whether it is a mobile device or a desktop device, an outdated or damaged system may cause Discord to not work properly. Updating the system can fix some problems.

7. Check for network connection issues

If the network speed is slow and the connection is unstable, you can switch or close and reopen the network. If the IP is in a restricted area, you need to switch the network environment. If the IP is not stable enough or the positioning jumps repeatedly, you can use a safer and more stable network environment, use IPFoxy's high-purity IP, 200+ regional options to easily unlock new regions, accurately and stably locate, and configure it in the fingerprint browser to see if it can meet the network conditions for normal use.

8. Disable Compatibility Mode

On some systems, Discord will not work properly if compatibility mode is enabled.

Right-click on the Discord shortcut - select Properties - go to the Compatibility tab - uncheck Run this program in compatibility mode for - click Apply - click OK".

9. Reset DNS settings

Improper DNS settings may cause Discord to fail to load properly. You can reset the DNS settings:

Win + R to open the Run dialog box - enter cmd and press Ctrl + Shift + Enter to open the Command Prompt window as an administrator - enter ipconfig /flushdns and press Enter. Then restart Discord to see if it can be opened normally.

10. Contact Support

You can seek support on the Discord official website or official Twitter (X) Discord Support and provide the specific time when the problem occurred or any relevant information. In addition, if the official needs to stop providing services during certain periods of time, users will also be informed.

11. Check firewall and antivirus software

Some users may have firewalls or antivirus software installed that will block Discord from connecting to the server.

You can check if this is the reason: temporarily disable the antivirus software and firewall, go to Settings - Update & Security - Windows Security - Firewall and Network Protection - Temporarily turn off the firewall. Then start Discord to see if it works properly, and then re-enable the antivirus software and firewall.

If Discord opens correctly after disabling your firewall or antivirus software, add Discord to the list of allowed applications in your security settings.

12. Disable Hardware Acceleration

Open Discord - User Settings - Find Hardware Acceleration. If this option is enabled, turn it off and then restart Discord.

13. "Bug"

Other users have reported that there are some ways to get stuck with network connection, such as turning off the network connection first, then opening the app, and then re-enabling the network connection after it reaches the "max load point" on the loading screen. Or refreshing the web browser and opening the app at the same time may cause it to load automatically suddenly. This method is more of a matter of luck, but you can try it and maybe it will restore normal status.

Ⅱ. Last words

There are many possible reasons why Discord cannot be used normally. Most problems can usually be solved by checking them one by one and using reliable network tools.